Terms & Conditions

Continental Foods (Trading) Ltd Effective Date: 01 September 2025
Terms & Conditions:

1. Introduction

Welcome to the website of Continental Foods (Trading) Ltd (“we”, “our”, “us”). We are a company registered in England & Wales under Company Registration No. 11787542. Traditionally, we have supplied leading restaurants, hotels, and mini-markets across the UK. We are now pleased to extend our products directly to individual customers through our website. By accessing or using www.continentalsupremefoods.com, you agree to be bound by these Terms & Conditions. If you do not agree, you must refrain from using our website.

2. Company Information:

• Company Name: Continental Foods (Trading) Ltd
• Registration: England & Wales, Company No. 11787542
• Registered Office: Unit 12, Ruscombe Business Park, Ruscombe, Reading, RG10 9NN
• Email: info@continentalsupremefoods.com
• Telephone: 020 3305 8401

3. Use of the Website:

• You must be at least 18 years old to place an order.
• You agree not to misuse our website for unlawful purposes or in any manner that may damage our reputation.
• We reserve the right to restrict, suspend, or terminate access if misuse is suspected.

4. Product Information:

• We take reasonable care to ensure that product descriptions, images, and prices are accurate.
• Orders are securely packed in corrugated cartons to minimise the risk of damage during transit.
• All products are offered subject to availability.

5. Orders & Payment:

• By submitting an order, you are making an offer to purchase goods from us.
• Acceptance of your order will be confirmed by email.
• Prices displayed include VAT unless otherwise specified.
• We accept payments via Debit Card, Credit Card, and PayPal.

6. Delivery:

• We provide next-day delivery within the UK mainland via DPD (fully tracked), provided the order is placed before 2:00 pm.
• Deliveries are currently limited to the United Kingdom.

7. Returns & Refunds

• Due to the nature of food products, most items are non-returnable, except where faulty or damaged.
• If you receive an incorrect or damaged item, please contact us within 24 hours of delivery.
• Refunds (once approved) will be processed within 1 working day.
• Customers are responsible for reviewing product labels prior to consumption.

8. Intellectual Property:

• All content, including but not limited to text, images, logos, trademarks, and designs featured on our website, is the property of Continental Foods (Trading) Ltd or its licensors.
• No part of this website may be reproduced, distributed, or reused without prior written consent.

9. Limitation of Liability:

• We shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
• Our total liability shall not exceed the value of the relevant order.

10. Privacy & Data Protection:

• We process personal data in accordance with our Privacy Policy.
• Your personal information will not be shared with third parties, except where necessary to process and fulfil your order.

11. Governing Law:

• These Terms & Conditions are governed by the laws of the United Kingdom.
• Any disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Amendments:

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page, with an updated “Effective Date.” Effective Date: 01 September 2025 © Continental Foods (Trading) Ltd. All Rights Reserved.